Privacy Policy

Last updated: 10/17/2026

1. About this policy

Welcome to Giftstaq. We respect your privacy and want you to know how we handle your information. This policy explains what we collect, why we collect it, and what choices you have when you use giftstaq.com ("our website"). By using our website, you agree to this policy.

In this policy, "we", "us" and "Giftstaq" mean [Legal company name], a company based in Sharjah, United Arab Emirates.

2. What information we collect

Information you give us

Your name, company name, email address and phone number
Your delivery and billing address
Details of your order, including products, quantities and gift messages
Logos, designs or files you send us for branding
Anything you write in our contact form, emails or messages

Information we collect automatically

Your IP address, device type and browser
Pages you visit and how long you stay
Cookies and similar tools (see section 5)

Payment information

You can pay by card, Tabby or Tamara. Payments are handled by our secure payment partners.

3. How we use your information

We use your information to:

Process and deliver your orders
Reply to your questions and give you quotes
Send order updates and invoices
Prepare and print your branded products
Send offers and news, only if you agree to receive them
Improve our website, products and service
Keep our website safe and prevent fraud
Follow the law

4. Sharing your information

We do not sell your personal information. We only share it with people who help us run our business, such as:

Delivery and courier companies to deliver your order
Payment providers, including Tabby, Tamara and our card payment provider
Website hosting, analytics and email tools that help us run and improve the website.
Printing and production partners, where needed for branding
Authorities, if the law requires us to

These partners only get the information they need to do their job.

5. Cookies

Cookies are small files saved on your device. We use them to keep the website working, remember your cart, understand how people use our site and improve it. You can block or delete cookies in your browser settings. Some parts of the website may not work well without them.

6. Marketing emails

If you sign up for our newsletter, we will send you news about new products and offers. You can unsubscribe at any time using the link at the bottom of our emails or by writing to sales@giftstaq.com.

7. How long we keep your information

We keep your information only as long as we need it to serve you, meet legal and accounting rules, or settle disputes. After that, we delete it or make it anonymous.

8. Keeping your information safe

We use sensible technical and organisational steps to protect your information from loss, misuse or unauthorised access. No website can be 100% secure, but we work hard to keep your data safe.

9. Your rights

You can ask us to:

Show you the personal information we hold about you
Correct anything that is wrong or out of date
Delete your information, where the law allows
Stop using your information for marketing
Withdraw your consent at any time

To make a request, contact us using the details below. We may ask you to confirm who you are before we act on it.

10. Sending information outside the UAE

Some of our tools or partners may store or process data outside the UAE. When this happens, we take steps to make sure your information is still protected.

11. Links to other websites

Our website may link to other sites. We are not responsible for their privacy practices, so please read their policies.

12. Children

Our website is meant for businesses and adults. We do not knowingly collect information from anyone under 18.

13. Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the "Last updated" date at the top.

14. Contact us

Questions about this policy or your information? Get in touch:

Giftstaq

17 Street, Industrial Area 13, Sharjah, UAE

Email: sales@giftstaq.com

Phone: +971 50 264 2503

Things to confirm before publishing

Legal name: Add your registered company name as on the trade licence.
Website tools: List the analytics, advertising, email and chat tools you actually use. The policy should match your website.
Card data: Confirm that your payment gateway handles card details and your site does not store them.
Retention period: Add how long you keep order and customer records.
Hosting location: Check where your website and email tools store data, to complete section 10.
Cookie banner: If you use analytics or ads, ask your developers to add a cookie consent banner.
Legal review: Ask a UAE lawyer to check the final version.